Política de envío

Shipping Policy for Lat Chiu Products:

1. Local Delivery:
We are committed to providing swift and efficient local delivery services. Orders placed before 12:00 pm (Monday to Friday) will undergo processing within a 2-hour timeframe. For orders placed after 12:00 pm, we guarantee processing completion within 1 business day.

2. Store Pickup:
Our store pickup service ensures that your order is ready for pickup within a 2-hour processing time. You can conveniently collect your items between 10 am and 5 pm, Monday through Saturday, from 14 53rd Street, Suite 727 Floor 7, Brooklyn NY 11232.

3. Shipping Processing Time:
Orders are typically processed within 1-2 business days from the date of purchase. Please note that processing times may vary during peak seasons or promotions.

4. Shipping Methods:
We offer standard and expedited shipping options. Standard shipping generally takes 5-7 business days, while expedited shipping delivers within 2-3 business days. Shipping times may vary based on your location.

5. Shipping Rates:
Shipping costs are calculated at checkout and depend on the selected shipping method, as well as the destination of the order. We may offer free shipping promotions during specified periods.

6. International Shipping:
Lat Chiu Products are available for international shipping. International shipping rates and delivery times vary based on the destination. Please note that customers are responsible for any customs duties or taxes imposed by their country.

7. Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order's progress through our website or the designated courier's tracking system.

8. Delivery Issues:
In the rare event of delivery issues or if your order arrives damaged, please contact our customer support team within 7 days of receiving the product. We will work promptly to resolve the matter and ensure your satisfaction.

9. Address Accuracy:
It is the customer's responsibility to provide accurate shipping information. Lat Chiu Products is not responsible for delays or issues arising from incorrect addresses provided by the customer.

10. Lost or Stolen Packages:
Lat Chiu Products is not responsible for lost or stolen packages after they have been marked as delivered by the courier. Please ensure a secure delivery location or consider contacting the courier directly to resolve any issues.

11. Returns and Exchanges:
For information on returns and exchanges, please refer to our Returns Policy. We strive to ensure your satisfaction with Lat Chiu Products and will assist you in resolving any concerns regarding your purchase.

By placing an order with Lat Chiu Products, you agree to abide by the terms outlined in this Shipping Policy. For any further inquiries or assistance, please contact our customer support team at 866-528-2448.